Beyond Employee Engagement – Toward True Sustainable High Performance

Today I will introduce some thoughts to get you to think about the next evolution of moving through employee engagement towards true sustainable high performance. Sustainability is an important word today because of the spikes and troughs that really happen in engagement – what you are trying to do is level that out so you get sustainable high performance.

To begin, engagement can be defined as the extent to which workforce commitment, both emotional and intellectual, exists relative to accomplishing the work, mission, and vision of the organization. Engagement can be seen as a heightened level of ownership where each employee wants to do whatever they can for the benefit of their internal and external customers, and for the success of the organization as a whole. Though different organizations define engagement differently, some common themes emerge. These themes include employees’ satisfaction with their work and pride in their employer, the extent to which people enjoy and believe in what they do for work and the perception that their employer values what they bring to the table. The greater an employee’s engagement, the more likely he or she is to “go the extra mile” and deliver excellent on-the-job performance. In addition, engaged employees may be more likely to commit to staying with their current organization.

What has your personal journey to engagement been?

What has been the experience of engagement in your organization?


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